Support

Filed's support resources help you find answers quickly, report issues directly to the team, and get help with anything that comes up during your work.

In this section

Page	What it covers
Getting support at Filed	Support channels, what to include in a request, and response expectations
Filed Feedback Program	How to report AI tax preparation issues directly to the Filed tax engineering team
Frequently asked questions	Common questions about product scope, integrations, security, and how to get help

Getting support

For questions about your account, an integration, or anything you encounter while using Filed, you can search the Help Center, open the in-app chat widget, or email the team. See Getting support at Filed.

Filed feedback program

The Filed Feedback Program is the dedicated channel for reporting AI tax preparation issues. Submissions go directly to the Filed tax engineering team, where specialists review return behavior and use the findings to improve future runs. See Filed Feedback Program.

Frequently asked questions

Quick answers to common questions about what Filed supports, how integrations work, and how client data is protected. See Frequently asked questions.