# How Filed DMS and PMS integrations work

Filed connects directly to your document or practice management system (DMS/PMS) — such as Canopy, Karbon, TaxDome, Google Drive, or SharePoint — through a live integration.

Once connected, Filed automatically syncs new files from your system in real time. No manual uploads, no delays — everything stays up to date and organized.

We’ll help you set up the live connection during onboarding. The process typically takes less than 30 minutes, and we’ll walk you through every step. You’ll just need to provide admin access to your software so we can complete the secure connection.

{% hint style="info" %}
**Pro tip:** Using clear, consistent naming conventions for your files and folders helps ensure data clarity and makes it easier for your team to find what they need quickly in Filed.
{% endhint %}

## FAQs

<details>

<summary>How do I connect [DMS/PMS] to Filed?</summary>

We’ll guide you through a quick setup during onboarding. You’ll log in to your \[DMS/PMS] account from within Filed and grant secure admin access. Once connected, Filed begins syncing your files automatically.

</details>

<details>

<summary>How does it work?</summary>

Filed creates a live, two-way connection with your DMS/PMS. It detects new or updated files instantly and syncs them to Filed, keeping your workspace current and consistent.

</details>

<details>

<summary>How does Filed know which files or folders to import?</summary>

You choose the folders you want Filed to access during setup. Filed only syncs content from those selected locations, giving you full control over what’s connected.

</details>

<details>

<summary>What happens if I add more documents to the folder later?</summary>

No extra steps needed — Filed automatically detects and syncs any new documents added to the connected folders. Everything stays up to date in real time.

*For the best experience, maintain clear naming conventions in your connected folders. It helps Filed organize and display your data accurately.*

</details>

<details>

<summary>Which software platforms does Filed currently support?</summary>

Filed currently supports live integrations with Canopy, Karbon, TaxDome, Google Drive, and SharePoint.

If your system isn’t listed, no problem, we have a simple upload path that lets you easily add your files to Filed manually.

We’re also actively expanding our integration list, so your preferred platform may be coming soon.

</details>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.filed.com/how-filed-dms-and-pms-integrations-work.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
