# Billing, security, and support

- [Getting support at Filed](https://help.filed.com/filed-help-center/billing-security-and-support/getting-support-at-filed.md): How to contact the Filed support team through the Help Center, chat widget, or email for assistance.
- [Frequently asked questions](https://help.filed.com/filed-help-center/billing-security-and-support/frequently-asked-questions.md): An overview of commonly asked questions about Filed, organized by category including the basics, using Filed, and additional resources.
- [Is my client data secure?](https://help.filed.com/filed-help-center/billing-security-and-support/is-my-client-data-secure.md): An overview of Filed's data security measures, including encryption standards, SOC 2 compliance, PII protection, and data retention policies.
- [Pricing estimates for adding Filed as a user](https://help.filed.com/filed-help-center/billing-security-and-support/pricing-estimates-for-adding-filed-as-a-user.md): Whether integrating Filed with your existing tax software requires additional user licenses or fees, including a specific note on TaxDome costs.
- [How much does a filing credit cost?](https://help.filed.com/filed-help-center/billing-security-and-support/how-much-does-a-filing-credit-cost.md): A breakdown of Filed's credit-based pricing, including credit costs per product, plan options, free trial eligibility, and credit management details.
- [When will I get charged?](https://help.filed.com/filed-help-center/billing-security-and-support/when-will-i-get-charged.md): Explains when credits are purchased and when they are spent across Filed's AI Prep, Reviewer, and Tax Plan products.
- [Filed feedback program](https://help.filed.com/filed-help-center/billing-security-and-support/filed-feedback-program.md): How to report tax return issues through the Filed Feedback Program so the engineering team can identify and fix problems.


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